SMS terms

DoorSuper sends texts on behalf of landlords who use it. Each text comes from the landlord's DoorSuper number and names the landlord's business.

Who gets texts

A landlord's tenants, applicants and vendors, sent on the landlord's behalf.

• Applicants opt in by ticking the box on the landlord's application form. It's optional and starts unticked.
• Tenants: when a landlord sets up DoorSuper, they confirm their lease or sign-up covers texting their tenants. A tenant's first text from DoorSuper is a welcome that says how to stop.
• Anyone who texts a landlord's DoorSuper number gets replies to their texts.

What the texts are about

• Repairs and visit times.
• Rent-due reminders.
• Application status.
• Replies to texts you send.

No marketing.

How often

Message frequency varies with what's going on: a repair, a rent due date, an application.

Costs

Message and data rates may apply.

Stopping and help

Reply STOP to any text to opt out; you'll get one text confirming it and no more after that. Reply HELP for help, or email hello@naturalstatelogic.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile numbers and SMS opt-in consent are never sold or shared with third parties or affiliates for marketing. See the privacy policy.